HP HP2-B117 : Selling Imaging and Printing Fundamentals

  • Exam Code: HP2-B117
  • Exam Name: Selling Imaging and Printing Fundamentals
  • Updated: Aug 15, 2026
  • Q & A: 50 Questions and Answers

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HP HP2-B117 Exam Syllabus Topics:

SectionObjectives
HP Printing Solutions and Services- Value-added solutions
  • 1. Workflow and document management
    • 2. Mobile and network printing
      - Support services
      • 1. Managed printing concepts
        • 2. HP Care Pack services
          Imaging and Printing Portfolio Fundamentals- Core printing technologies
          • 1. Printing methods and terminology
            • 2. Consumables and supplies
              - HP imaging and printing product families
              • 1. Multifunction printers
                • 2. Laser printers
                  • 3. Inkjet printers
                    Customer Needs Analysis- Solution recommendation
                    • 1. Cost and productivity considerations
                      • 2. Matching products to customer profiles
                        - Customer environment evaluation
                        • 1. Home and small business scenarios
                          • 2. Enterprise printing requirements
                            Competitive Positioning and Sales Fundamentals- HP competitive advantages
                            • 1. Product differentiation
                              • 2. Reliability and total cost of ownership
                                - Sales positioning
                                • 1. Recommending appropriate solutions
                                  • 2. Identifying customer benefits

                                    HP Selling Imaging and Printing Fundamentals Sample Questions:

                                    1. What makes an MFP more valuable than a printer with a separate scanner?

                                    A) The MFP has a highly engineered print driver that enables improved print quality.
                                    B) The MFP takes up less space and can prioritize functions from multiple users.
                                    C) The MFP has fewer moving parts, and that means fewer paper jams.
                                    D) The MFP has a much lower cost per printed page, especially with color.


                                    2. What does HP ultrasonic double feed detection do?

                                    A) Uses ultrasonic technology to exploit the memory on the connected computer
                                    B) Senses multiple pages passing through the automatic document feeder
                                    C) Recognizes text and recreates it using editable fonts
                                    D) Enables simultaneous duplex scanning of multiple pages at the same time


                                    3. Why is the growth rate of mobile scanners higher than it is for any other segment in the scanner market?

                                    A) Because mobile scanners are less expensive than MFPs are
                                    B) Because mobile workers use traditional scanners more often
                                    C) Because mobile scanners use less energy than other scanners do for the image quality they provide
                                    D) Because the market for network scanners is saturated


                                    4. What is likely to happen when a business customer begins using more color in their marketing documents?

                                    A) Decreased reaction from competitors
                                    B) Improved brand recognition
                                    C) Decreased costs of printing
                                    D) Increased costs of mono printing


                                    5. Why is it important to understand the subtleties involved in the use of color in documents?

                                    A) Because HP printing devices are unable to reproduce some colors
                                    B) Because colors connote different meanings to people in various cultures
                                    C) Because certain colors cost more to print than others do
                                    D) Because some colors change when printed on certain types of media


                                    Solutions:

                                    Question # 1
                                    Answer: D
                                    Question # 2
                                    Answer: D
                                    Question # 3
                                    Answer: B
                                    Question # 4
                                    Answer: A
                                    Question # 5
                                    Answer: D

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