Nokia SDM_2002001030 : SDM Certification - PS NSOP

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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. The swiftest and MOST effective communications take place among people with;

A) the ability to reduce perception barriers.
B) common points of view.
C) good encoding skills.
D) advanced degrees.

2. What does Business Management in the Operations Model mean?

A) Contractual SLA management, Contract management, Partner management and Risk Management.
B) Scope of Outsourced Service Delivery including day to day operations of the CSP networks and all hosted systems.
C) Management of a (G)NOC and field maintenance organisation.
D) F&C activities related to Contract Management.

3. What BEST describes Network & Service Performance Assurance?

A) Performance of KPI commitment setting; measurement definition and set-up of network and service SLA KPI's (Counters & Formulas) Analysis of network & service performance data including trend analysis; Alarm Monitoring; Trouble Ticket reporting.
B) Performance of KPI commitment setting; Documentation & Data Integrity Analysis of network & service performance data including trend analysis; Reactive Optimisation (Based on Trouble Tickets - daily troubleshooting).
C) Work Order approval; Measurement definition and set-up of network and service SLA KPI's (Counters & Formulas) Analysis of network & service performance data including trend analysis; Reactive Optimisation (Based on Trouble Tickets - daily troubleshooting).
D) Performance of KPI commitment setting; measurement definition and set-up of network and service SLA KPI's (Counters & Formulas) Analysis of network & service performance data including trend analysis; Reactive Optimisation (Based on Trouble Tickets - daily troubleshooting).

4. In the Joint Project Governance Model (part of MS Operations Model). Which of the model levels deal with: Agreement Level Management including change management Program
Initiation and follow up Steering operational activity

A) Joint Steering Level.
B) Tactical Management Level.
C) Executive Management Level.
D) Joint Operational Level.

5. What is the tool used by NSN to collect and communicate Demand Planning (forecast) and financial Latest Estimates (LE)?

A) MxPDM.
B) NELLE.
C) Cost Baseline.
D) SAP P20.

Solutions: