Salesforce Certified Slack Administrator : Slack-Admn-201

  • Exam Code: Slack-Admn-201
  • Exam Name: Salesforce Certified Slack Administrator
  • Updated: Oct 05, 2026
  • Q & A: 212 Questions and Answers

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About Salesforce Certified Slack Administrator : Slack-Admn-201 Exam

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

SectionObjectives
Topic 1: Channel and Collaboration Management- Messaging and collaboration features
- Channel structure and governance
Topic 2: Integrations and App Management- Slack app installation and management
- Salesforce and third-party integrations
Topic 3: Troubleshooting and Support- Admin tools and diagnostic capabilities
- Common workspace issues resolution
Topic 4: Security and Compliance- Data retention and compliance settings
- Authentication and access controls
Topic 5: Workspace Administration- Slack workspace setup and configuration
- User provisioning and identity management

Salesforce Certified Slack Administrator Sample Questions:

Question #1

Your organization is on the Slack Enterprise Grid plan.
What are three benefits of syncing identity provider (IdP) groups?
(Select the THREE best answers.)

  • A. Automatically assigns approved apps to certain groups within your org.
  • B. Automatically adds or removes members of an IdP group to workspaces within your org.
  • C. Makes membership for certain workspaces required to ensure that all members of an IdP group remain members of a workspace.
  • D. Automatically assigns system roles.
  • E. Automatically assigns admin roles.
  • F. Makes membership for certain channels required to ensure that all members of an IdP group remain members of a channel.
Reveal Solution  Discussion  0

Correct Answer: B,C,F  🗳️

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Question #2

Your Slack Governance Support model includes a group of people designated as Workspace Admins to distribute the workload.
What is a key benefit of setting up a user group for the Workspace Admins?

  • A. Any Slack member by default can add themselves to the Workspace Admin user group to follow along with their activities.
  • B. People that the team works with in Slack Connect can be added to the user group in order to work more closely with the Workspace Admins on certain issues.
  • C. Any Enterprise Grid member can @mention the user group from any workspace within the Enterprise Grid org to send a notification to all of the user group members.
  • D. Any @mention of the Workspace Admin user group will notify all of the group members, allowing any Slack member to send questions to the group.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #3

You're a Workspace Owner for a Slack Business+ workspace, working with your security team to launch Slack globally.
You want members to integrate Slack with their daily productivity apps from day one.
What should you do?

  • A. Pre-approve daily productivity apps, and restrict apps that security has already deemed too risky.
  • B. Pre-approve daily productivity apps, and restrict apps that are not commonly used.
  • C. Use an Admin API to manage and approve apps automatically.
  • D. Turn on app approvals, and have users individually request to install each app.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #4

You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the last day of employment for a manager at your company who is a Workspace Admin.
What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure?
(Select the best answer.)

  • A. Deactivate the Workspace Admin's account in the IdP, and automatically sync deactivated members from your organization's IdP.
  • B. Manually delete the departing Workspace Admin from your organization's IdP.
  • C. Request an Org Owner deactivate the departing Workspace Admin from the Org Admin dashboard.
  • D. Deactivate the departing Workspace Admin from all Enterprise Grid workspaces from each workspace's Manage Members page.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #5

A team member is managing a long-term project that involves collaborating with internal and external users via Slack.
Which statement is true about users managing the channel once the project work concludes?

  • A. Other users should set an automatic expiration timeline for the channel so that it's automatically deleted after a certain date.
  • B. The team member will need to be promoted to a Workspace Admin so they can manage the current project channel and any future project channels.
  • C. Other users must be prevented from posting in the channel so that it's automatically archived due to inactivity once the project ends.
  • D. The team member who created the channel will automatically be assigned the Channel Manager role and can archive the channel.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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