Apple 9L0-066 : OS X Yosemite Troubleshooting Exam
- Exam Code: 9L0-066
- Exam Name: OS X Yosemite Troubleshooting Exam
- Updated: Sep 27, 2026
- Q & A: 65 Questions and Answers
About Apple 9L0-066 Exam
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Apple 9L0-066 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Applications and System Performance | - Performance optimization and Activity Monitor usage - Application crashes and compatibility issues |
| Topic 2: Networking and Connectivity | - Network configuration and DNS issues - Wi-Fi and Ethernet troubleshooting |
| Topic 3: Peripherals and Hardware | - Input devices and hardware diagnostics - Printer and external device troubleshooting |
| Topic 4: System Recovery and Maintenance | - Safe Mode and recovery tools - Time Machine backup and restore |
| Topic 5: File Systems and Data Management | - Disk Utility and storage troubleshooting - File permissions and access control |
| Topic 6: System Security and Privacy | - FileVault and system security settings - Privacy settings and permissions |
| Topic 7: User Accounts and Authentication | - User account creation and management - Login issues and keychain troubleshooting |
| Topic 8: System Installation and Configuration | - Recovery and reinstall options - OS X Yosemite installation and upgrade processes - System requirements and compatibility troubleshooting |
Apple OS X Yosemite Troubleshooting Sample Questions:
Which of the following statements about Guest accounts are true? SELECT THREE.
- A. Logging out of the Guest User deletes the Guest User home folder.
- B. Logging out of the Guest User temporarily saves files to the /Users/Guest
- C. Parental Controls cannot be used on a Guest account
- D. When FileVault is enabled, the Guest account is limited to the system's default apps.
- E. All features of iCIoud are disabled in the Guest account.
- F. The Guest account allows others to use the computer temporarily without needing a password.
- G. Guest Users cannot make changes to other user accounts, computer settings, or log in remotely.
Correct Answer: A,F,G 🗳️
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Randall is using OS X Yosemite v10.10 on a MacBook Air (Late 2010). He would like to AirDrop a 7GB file to a colleague. The colleague is using OS X Mountain Lion v10.8.5 on an iMac (Early 2009). Randall cannot locate the colleague's iMac in AirDrop. Which of the following is preventing this transfer?
- A. The iMac (Early 2009) does not support AirDrop.
- B. On the MacBook Air, Randall must first click "Don't see who you're looking for?'
- C. AirDrop does not support files larger than 5GB.
- D. OS X Yosemite cannot AirDrop with OS X Mountain Lion.
Correct Answer: B 🗳️
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Stacey states that the light on her recently purchased Apple Wireless Keyboard continuously blinks. Which of the following best describes the issue?
- A. The keyboard has low battery and the batteries need to be replaced.
- B. The blinking indicates the keyboard is paired to another device.
- C. The keyboard is turned on and ready to be paired with her computer.
- D. The keyboard is out of range and needs to be moved closer to the device it is paired with.
Correct Answer: D 🗳️
System Preferences contains App Store preference. Which options are provided when the computer is set to automatically check for updates?
SELECT FOUR.
- A. Disable all third-party app updates
- B. Install OS X updates
- C. Install system data files and security updates
- D. Install app updates
- E. Do not restart computer after updates are download
- F. Download newly available updates in the background
- G. Prompt for my Apple ID password when any updates are available
- H. Ignore any updates that are older than seven days
Correct Answer: B,C,D,F 🗳️
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Richard purchased a new Thunderbolt drive. When tool should he use to troubleshoot the issue?
- A. Console
- B. Directory Utility
- C. Disk Utility
- D. Thunderbolt Setup Utility
Correct Answer: C 🗳️
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