Avaya 7004-1 : Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

  • Exam Code: 7004-1
  • Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
  • Updated: Sep 09, 2026
  • Q & A: 66 Questions and Answers

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Avaya 7004-1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Installation and Configuration- System setup and initialization
  • 1. Software installation and upgrades
    • 2. Basic system configuration parameters
      Topic 2: Networking and Integration- Integration with Avaya Aura® ecosystem
      • 1. Network troubleshooting basics
        • 2. SIP and IP telephony connectivity
          Topic 3: Maintenance and Troubleshooting- System maintenance procedures
          • 1. Alarm handling and fault resolution
            • 2. Performance monitoring
              Topic 4: Telephony Features and Services- Call routing and feature administration
              • 1. User and extension management
                • 2. Voice services configuration
                  Topic 5: CS 1000 System Architecture- Core system components and architecture overview
                  • 1. Call processing fundamentals
                    • 2. Hardware and software components

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      Question #1

                      An administrator is programming an NRS for the first time on a new Communication Server 1000 system RIS. 7.0 system. When attempting to add the Service Domain, it cannot be added as the Add button is grayed out in the NRS.
                      Which tasked should you perform to resolve this issue?

                      • A. switch from Active database to Standby database
                      • B. reinstall the NRS software
                      • C. reinstall the Signaling Server Software
                      • D. switch from Standby database to Active database
                      Answer: A
                      Question #2

                      In order to set up the Customer Data Block within Element Manager to support Zone Based Dialing, and assuming Package 420 ZBD Package is installed and active, what needs to be done first?

                      • A. Select the "Enable Numbering Zones" option from the customer's Feature page.
                      • B. Select the Public Dial Plan from the customer's Features page.
                      • C. Configure Numbering Zones.
                      • D. Select the Private Dial Plan from the customer's Features page.
                      Answer: A
                      Question #3

                      In order for Zone Based Dialing On-Net Call routing (Inter-site) to be used, users are required to dial an E.164 number (either International or National number), for calls between sites.
                      For this to be true, and for the system to pass the proper Calling Line ID (CLID), which prompt must be configured?

                      • A. Country Code, NPA and NXX must be configured within the ZBD IE of an ISDN message
                      • B. The DIALPLAN prompt in CDB must be configured to PUB.
                      • C. The D1ALPLAN prompt must be configured to PPV.
                      • D. ZBD option in the Customer Data block must be configured to PUB.
                      Answer: B
                      Question #4

                      An enterprise has a network with Communication Server 1000E systems running RIs 7 x IP Peer Network. For this network, when are the Digital Signal Processor (DSP) resources required?

                      • A. when a compressed media channel is required without circuit switching
                      • B. when interworking is necessary to third-party H.323-enabled products
                      • C. when interworking is necessary to third-party SIP-enabled products
                      • D. when it is necessary to transcode between IP and circuit-switched devices
                      Answer: D
                      Question #5

                      The Directory Number range for a customer dialing plan is 2500-2599.
                      Which entry indicates the number of digitals of the CDP Dialed Number (NCDP) for this dialing plan?

                      • A. 8
                      • B. 4
                      • C. 6
                      • D. 12
                      Answer: B

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