IBM 000-010 : Fundamentals of Applying Tivoli Service Mgmt Solution 2008

  • Exam Code: 000-010
  • Exam Name: Fundamentals of Applying Tivoli Service Mgmt Solution 2008
  • Updated: Aug 26, 2026
  • Q & A: 118 Questions and Answers

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IBM 000-010 Exam Syllabus Topics:

SectionObjectives
Topic 1: IBM Tivoli Service Management Solution Overview- Architecture and Components
  • 1. Service management infrastructure concepts
    • 2. Integration of Tivoli components
      Topic 2: IT Service Management Fundamentals- Core ITSM processes
      • 1. Incident and problem management concepts
        • 2. Change and configuration management basics
          Topic 3: Tivoli Monitoring and Management- Monitoring infrastructure
          • 1. Event and performance monitoring basics
            • 2. Tivoli Monitoring components overview

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